What an excellent experience, well worth the journey! We were thoroughly impressed by the friendliness of the staff, the thoroughness of the paperwork and their explanations and the overall ease of trading in one car for another. The offer of free, overnight accommodation in a local 4 star hotel made the visit into an excellent two day break and took the pressure of travelling The ambience of the hotel was very pleasant and the food good. All in all the best service we could ask for.